Financial Fairness Check

Could You Get
Money Back?

We'll assess your account to see if there are signs of unfair treatment

We do not provide legal advice or handle your claim after referral. If eligible, we will refer you to a regulated solicitor and may receive a referral fee if you proceed.

Check my finances now →
Takes 2–3 minutes
No impact on
your credit score
100% secure
& confidential

Irresponsible Lending

We look for money you might have missed

Bank Charges

We scan your accounts for unfair fees and bank charges

Find out more

Loan Issues

We identify signs of unaffordable lending or products that may not have been right for you.

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Overdraft Mismanagement

We check to see if your overdraft was a right fit for you

Find out more


We're on your side

We use secure Open Banking technology to safely review your transaction data. We never see your banking password and you can disconnect access at any time. Click here to find out more

Check For Free →

TheYesCatalogue Ltd t/a Money Ambulance is authorised and regulated by the Financial Conduct Authority (FRN: 944948).

We operate on a seek-and-refer (click here for more information) basis only. We help collect initial information and then refer your enquiry to a regulated solicitor. We do not provide legal advice or handle your claim after referral.
We do not charge you for our service. If your claim is accepted and successful, we will receive a fixed referral fee from the solicitor. This does not affect your compensation. You can make a financial complaint yourself for free, directly to your lender or through the Financial Ombudsman, without using a claims management company.

Costs nothing to find out

Our online service is Free

Using our online financial fairness tool is completely free. If you choose to proceed with a potential claim the solicitor we refer you to operate on a No Win No Fee basis, meaning you will not pay legal fees if your claim is unsuccessful. They will clearly explain their success fee, terms, and any other costs before you agree to proceed. If your claim is successful we will receive a fixed referral fee from the solicitor. Click here to find out more about our No Win No Fee Solicitors or click here to find out more about fees and payments. You do not need to use a claims management company to make your complaint, you can complain to your lender.

Find out more about our fees→

Overdraft Check

Always in your overdraft?
Your lender may not have helped when they should have

In some circumstances, customers may have grounds to complain where lenders failed to respond appropriately to signs of financial difficulty.


Check my accounts →

Loan Check

Had a loan before?
It might not have been fair.

Some lenders gave loans people couldn’t really afford or added unfair charges.
We check if that happened to you.


Check My Loans →

Fee Check

Paying fees? Those charges add up

Banks sometimes charge extra fees for missed payments, going over your limit, or using your account. We check if any of that money could be refunded.


Check for bank fees →

It only takes 2 minutes

See if you could be
owed money back

A quick, secure check for bank charges, unfair fees and check if you could be owed a refund.

Check for issues →

Commonly asked questions

If your bank increased your overdraft limit beyond what you could afford, or if they failed to intervene when your account showed long-term signs of financial distress like constant unarranged borrowing. Click here to find out more

When lenders agree to loan you money, they first need to carry out reasonable and proportionate checks to ensure the you can afford the repayments. Providing loan, overdrafts and credit without adequately assessing if you are able to afford it is referred to as irresponsible lending. Click here to find out more

No. Making a complaint about your lender won’t hurt your credit score. Complaints and their outcomes aren’t shared with credit reference agencies. The only time your credit report could be affected is if you miss or delay payments while your complaint is being looked into.

It takes less than 2 hours to fully assess your online banking to identify potential lending/ overdraft issues

Not at all, you can pursue this claim yourself by complaining directly to your lender.

We use secure Open Banking technology to safely review your transaction data. We never see your banking password and you can disconnect access at any time

Our Online Financial Fairness Check is completely free. If the solicitor accepts your case and your claim is successful, we will receive a fixed referral fee from the solicitor. This payment does not affect the amount of compensation you receive.


Click here to view more frequently asked questions